Privacy Policy

Last updated: December 30, 2024

This Privacy Policy describes how Aurelia (hereinafter the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit or use our services, make a purchase from aurelia.com (hereinafter the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for any other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other action that may be required by applicable law.

Collection and use of your personal information

To provide the Services, we collect personal information about you from a variety of sources, as set forth below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, the rights of our users, and the rights of others.

Personal information we collect

Information we collect directly from you

Information you submit directly to us through our Services may include:

• Contact details : Includes your name, address, telephone number and email.

• Order information : Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account Information : Includes your username, password, security questions, and other information used for account security purposes.

• Customer Service Information : Includes information you choose to include in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information; however, doing so may prevent you from using or accessing these features.

Information we collect about your use

We may also automatically collect certain information regarding your interaction with the Services ("Usage Data"). We may do this using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, and thus be able to perform our contract with you.

• Advertising and analytics platforms that use technologies to optimize user experience.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third Party Websites and Links.

Data on minors

The Services are not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us to request deletion of personal information.

International transfers

We may transfer your personal information outside of your country of residence, including to countries that may have data protection rules that are different from those in your country. In such cases, we will use recognised legal mechanisms, such as Standard Contractual Clauses, to protect your data.

Third party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. We encourage you to review their privacy policies before interacting with them.

Security and data retention

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or alteration. We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Your rights

Depending on where you live, you may be entitled to:

• Access, correct or delete your personal information.

• Restrict or object to the processing of your data.

• Request the portability of your data.

• Withdraw your consent to data processing (where applicable).

• File a complaint with a data protection authority.

To exercise these rights, please contact us using the details provided on our Site.

If you have any questions about this Privacy Policy or would like further clarification, please do not hesitate to contact us.